Special orders and transfer orders must be placed with a minimum of 50% down (in-store availability only), non-refundable. No Deposit Refunds. No Refunds on Special Orders. ALL SALES ARE FINAL. All transfers or special orders delivered to the store must be picked up within 30 days or deposit is forfeited. No cash, credit card or check refunds. All items must be in original box in good condition. Exchange only. 25% restocking fee and shipping charge will be assessed on approved returns. No refund on window tinting. Warranty only. No returns on electrical items. No refunds on layaways. Missed installation appointments will be charged the full labor on the invoice and not refunded. Any warranty work must be performed by Smokey Mountain Truck Outfitters following manufacturer procedures.